Sanford CU will be closed Saturday Sept 4 for the Labour Day Weekend at both branches. We will be open as usual Sept 7
IMPORTANT INFORMATION FOR
SANFORD CU MEMBERS
Due to our switch to a new banking system Sanford CU will be closed and our banking system turned off from Friday September 17th at 6 PM until Tuesday September 21 at 9 AM.
While we expect our banking system to be back on line earlier than Tuesday, we want you to be aware of the following major impacts that weekend so members are not negatively affected:
- All electronic services will not be available all weekend. This means your Sanford CU Member/debit card will not work all weekend at stores, gas stations, ATMs, or other Interac Point of Sale terminals. (Click for more information) Make sure you have sufficent cash or credit cards to meet your weekend needs.
- Internet Banking will not work all weekend. When it is back on line you will have to access it thru our website at the CU@HOME button above and reset your password. You will also lose your bill payment info so save it or print it out before Sept 17. (Click for more information)
- Our ATM will not be in service all that weekend
- We will be closed at both branches Saturday September 18 and will be reopening for business as usual on Tuesday September 21.
- Telephone banking will be discontinued permanently and replaced by Mobile Banking in the future (Click here for more information)
- Please read the information that has been sent to you already in your monthly statement envelopes and also sent seperately. Look for the envelopes with the frog on it.
FOR COMPLETE INFORMATION ON THE BANKING SYSTEM CHANGE CLICK HERE OR CALL OUR BRANCHES AT 736-2373 Sanford or 895-0005 Oak Bluff
TAX FREE SAVINGS ACCOUNT (TFSA') dEPOSIT EARLY AND EARN INTEREST TAX-FREE
New 2010 TFSA room of $5,000 is now available for members age 18 or older. Make your deposit early in the year so that interest earned will be not be taxable. If you are 19 or older this year and did not start your TFSA in 2009, you will have $10,000 in TFSA room available. Ask us about our great rates and see how fexible these plans can be.
Click on the link below for a short presentation on the benefits of the TFSA. For more details contact either of our branches.
TFSA – Designations and Holder's Death
HO HO HO YOU'RE COVERED BY YOUR MEMBERCARD
In the run up to the holidays we want to remind members of our special coverage for retail purchases made with our CU Membercard. Those purchases are protected against theft or breakage, and that includes gifts. In addition to that coverage, warranty on the item purchased is doubled, for up to an additional year. This double protection also extends to items purchased with a cheque on accounts that have a Membercard attached. Coverage for theft or breakage extends up to 90 days after purchase. Most personal or consumer purchases are covered but there are a few exclusions. For more information on how you are protected, stop by at either of our two branches and ask us for all the details.
NEW LOW COST YOUTH PACKAGE AVAILABLE FOR 18-25 YEAR OLD MEMBERS
To help in the transition from free service charges as a Junior, Sanford CU has created the Career Start Service Package. For the low monthly fee of $5.50, members can have unlimited usage of electronic services such as Internet Banking, Interac debits, transactions on Manitoba CU ATM,s and much more. Click here for more information.
Sanford CU Student Loans/Lines of credit
It's time to think about "Back to School" and how to finance the costs associated with your post-secondary education. For further details click here Student Loans.
TRAVELING WITH A CREDIT UNION MASTERCARD 
Please take note that Credit Union Master Cards are no longer accepted in CUBA, North Korea, Iran, Sudan , and Myanmar (Burma).
Your Credit Union Mastercard is accepted at more than 28 million locations worldwide and travel arrangements, such as airfare, all-inclusive vacation, and tours can still be purchased using your Credit Union Mastercard prior to visiting any country, including those on the restricted list. However, you will need to plan for alternate methods of payment once you are in restricted areas. For more information, call the CUETS MASTERCARD Customer Service Center 1-877-770-0738
SANFORD CU NEW BANKING SYSTEM CHANGES THAT AFFECT YOU ON THE SEPT 17-20 WEEKEND!
On Friday September 17 after regular closing at 6 PM we will be shutting down our old banking computer system that we have had for 15 years and replacing it with a modern new system that should last us at least another 10 years. That means that for one weekend in 25 years we will be without our core automated banking services that our membersip has come to rely on. There will be member impact on that weeknd and some things for members to know going forward, but on the whole the overall member impact will be minimal if members read and understand the following issues:
- CONVERSION WEEKEND - Please read the information we sent you!!
Because we need to shut down our old banking system, convert the data, and verify that all banking information has been converted exactly before we bring the new system back up, our in-branch/on-line/member card/ and Internet Banking services will not be available from Friday September 17th at 6PM until Tuesday September 21 at 9 AM. While we fully expect services to be back on line sooner it is important that members do not expect services during that period so you will not be negatively impacted. This means that:
- YOUR SANFORD CU MEMBER (DEBIT) CARD will not work at stores, gas stations, our ATM, other ATMs, or for any other usage that you would normally use it for. Make sure you have sufficient cash for the weekend or have a Credit Card. Sanford CU Mastercards will not be affected and will be fully functional all weekend.
- OUR ATM IN OAK BLUFF will not be in service most of the weekend and even if we get it back in service earlier YOU WILL NOT BE ABLE TO ACCESS FUND FROM YOUR SANFORD CU ACCOUNT as your Sanford CU Member debit card will not work. Cards for other instutions may work once the ATM is back in service.
-CU@HOME INTERNET BANKING will not work from Friday September 17th at 6PM until sometime later in the weekend, likely Monday. When we do come back on line it will be with an improved and significantly enhanced version that will have many new features. This upgrade will result in you having to RESET YOUR PASSWORD and RE-ENTER your BILL PAYEES. You can change your password yourself on-line. As the old connection (URL) is changing, please go to our website at Sanfordcu.mb.ca and click on the CU@HOME button above. This will take you to a page where you can put in your default password. Your default password will be the last 7 digits of your Sanford CU member card. If you have more than one card in your own name it will be the last 7 digits of the card with the lowest 16 digit number. Once you have put in the default password you will immediately go to page that will force you to change to a new password of your choosing. New passwords will be only numeric (numbers) between 5-8 digits. After changing your password you can enter our new CU@HOME Site and continue with your Internet Banking.
RE-ENTERING YOUR BILL PAYMENT INFORMATION
As part of our CU@HOME upgrade we are changing the bill payment company which is in the background of our Internet banking bill payment functionality. Because of that your current bill payment information will not carry forward to the new system and will have to be re-entered. The easiest way to do this is to print the screen in our current CU@HOME that lists all your billers and your account numbers today. This will be all the information you need to easily re-enter your bil accounts in the new system. Old billers that you will not need do not have to be re-entered.
Bill Payment PLUS
For members using Telpays' Bill Payment Plus functionality from the button at the the top of this page, this service will be available all conversion weekend. It will continue without problem for the near future as an independent service. Most services offered in Bill Payment PLUS will now be available in CU@HOME going forward so members will likely want to switch over as the become familiar with the new internet banking.
TELEPHONE BANKING DISCONTINUED
Because of low usage and the cost of replacing old technology, Sanford CU has decided to discontinue traditional telephone banking. Effective Sept 17 all telephone banking use including bill payments will be unavailable. Alternate methods such as CU@HOME Internet Banking or over the counter bill payment will still be available. In the near future we will be introducing Mobile Banking which will allow access to your Sanford CU banking information from cell phones and smart phones such as Blackberrys. Look for information on these services as they become available.
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Check Us Out Now
Navigate around our web site and see what we have to offer. We have included a great section of Community Links for the community web sites, Financial Links for financial information, and Agricultural Links with lots of web sites for farmers. We also have a great Kids Links page full of interesting sites for kids of any age. On this home page we also have direct links to some of the partners of Sanford Credit Union.
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CREDIT UNION DEPOSIT GUARANTEE CORPORATION
